Tag Archives: Refer

Make An Action Plan To Improve Customer Service

Customer Service is a critical factor for keeping your clients coming back and ensuring they’ll refer you to others. Growing your business will be a difficult task at best if you don’t perform, meet and exceed your client’s expectations, and provide service that creates customers for life.

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Taking Advantage of Trends: Grown-Up Tastes

Trendwatchers calls it “Mass Class.” Other sources refer to it as “high-touch.” Whatever you call it, the trend toward mass availability of high-quality, sophisticated and status-rich products and services is upon us, and businesses who wish to survive in the coming years would be wise to heed it’s call. The era of life lived on price-points is fading – people are no longer willing to accept “just barely good enough” items as long as they are the cheapest. They are holding out instead for offerings that reek of quality construction and customized personal attention – gourmet coffees and luxurious imported pastries are taking the place of a quick cup of cheap joe and a snack cake for breakfast, and 200+ thread count, design-embossed linens are the bare minimum, even in the guest room.

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